Privacy Policy

Last updated March 25,, 2024

This Privacy Policy is designed to help you understand how Syde Labs Inc. and its affiliates, (collectively, “SLI,” “we,” “us,” “our”), collect, use, and share your personal information and to help you understand and exercise your privacy rights in the course of your use of the web portal at sydelabs.ai (“the Site”), partner websites  (“the Platform”) and other portals operated by SLI (collectively, the “Platform”).

Information We Collect

We collect information about you through our Site/ the Platform/ when you access any of our Services.

  1. Voluntary information submission. We collect information you voluntarily submit to us, such as your name, work email, company, job title, and your interest in our Services. 

  1. Automatic information collection. We, or our third-party providers, may also collect device information, IP Addresses, http referrer fields, and other information about your computer or device and your usage of our Site or any of our Services on the Platform. We may also collect information that is sent to us automatically by your web browser. We automatically receive information about your interactions with our Site or any of our Services on the Platform, such as the pages or other content you view and the dates and times of your visits. We may also collect general information about your location (e.g. inferred from an IP address) and with your consent, more specific information about your location (e.g., GPS-based functionality on mobile devices used to access the Site). If you no longer wish for us to collect and use GPS location information, you may disable the location features on your device, provided your device allows you to do this. Please see your device manufacturer settings. We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services

Use of information we collect

Our uses of these Technologies fall into the following general categories:

  1. Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality;

  1. Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services or train our models;

  1. Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specific preferences, interests, or past items viewed;

  1. Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites.We may combine information that we collect from you through the Site with information that we obtain from affiliated and nonaffiliated third parties, and information derived from any other products or services we provide.We may aggregate and/or de-identify information collected through the Site. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.

How We Use Your Information

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

  1. Provide Our Services. We use your information to fulfill our contract with you and provide you with our Services, such as:

  1. Managing your information and accounts;

  2. Verifying your account information, location, and identity;

  3. Compiling, maintaining and submission of information and forms for tax-related filings.

  4. Providing access to certain areas, functionalities, and features of our Services such as fulfilling and delivering prizes and coupons to you;

  5. Enhancing and customizing your experience, including to train our models;

  6. Answering requests for customer or technical support;

  7. Enabling you to communicate with other users;

  8. Communicating with you about your account, activities on our Services, and policy changes;

  9. Processing your financial information and other payment methods for products or Services purchased.

  1. Administrative Purposes. We use your information for various administrative purposes, such as:

  1. Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;

  2. Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;

  3. Measuring interest and engagement in our Services;

  4. Aiding in strategic development, data collection and business analytics;

  5. Managing our relationship with advertisers and partners;

  6. Short-term, transient use, such as contextual customization of ads;

  7. Improving, upgrading or enhancing our Services;

  8. Offering you opportunities to participate in surveys, contests, or sweepstakes;

  9. Developing new products and Service;

  10. Ensuring internal quality control and safety;

  11. Authenticating and verifying individual identities;

  12. Debugging to identify and repair errors with our Services;

  13. Auditing relating to interactions, transactions and other compliance activities;

  14. Enforcing our agreements and policies; and

  15. Complying with our legal obligations.

  16. Business Transfer: We may share or disclose certain information, in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  1. Marketing and Advertising our Products and Services. We may use personal information to tailor and provide you with content and advertisements and build up marketing profiles. We may provide you with these materials as permitted by applicable law.

  1. Other Purposes. We also use your information for other purposes as requested by you or as permitted by applicable law.

Security

We maintain administrative, technical, and physical safeguards to protect information that you submit to us. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your information..

California Do-Not-Track Notice
  1. This Site does not recognize or respond to browser-initiated Do-Not-Track signals.If you are a California resident, California law requires us to provide you with some additional information regarding your rights with respect to your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

  1. In many cases, if you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, unless certain exceptions apply, the CCPA allows you to request us to:

  1. Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.

  2. Provide access to and/or a copy of certain personal information we hold about you.

  3. Delete certain personal information we have about you.

  4. Provide you with information about certain financial incentives that we offer to you, if any.


Updates to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. Please check this page periodically for updates. If we make any material changes to this Privacy Policy, we will post the changes here and notify you either via email or by notice on this Site.

Security of Your Information
  1. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

  1. By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

International data transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

Other Provisions
  1. Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

  1. Changes to our Privacy Policy. We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@sydelabs.ai.

🎉 SydeLabs is now part of ProtectAI.

🎉 SydeLabs is now part of ProtectAI.

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SydeLabs is now part of ProtectAI.

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San Francisco, California

Protect your generative AI applications from the ever-expanding threat landscape of LLM systems.

San Francisco, California

Protect your generative AI applications from the ever-expanding threat landscape of LLM systems.